The Emerald Hotel Bangkok Reviews by FG

Good hotel
by FG, Japan - Sep 20, 2009

Good hotel. The service was good except one unhappy experience. I stayed only one night for transit. When I checked in in the evening, the staff of reception kindly arranged the morning call and breakfast. When I check out around 5 am, the receptin staff said "Take a breakfat box. You can eat it there.". So I went to the restaurant and received the box reserved for me. The staff, who seems manager, was very rude. Breakfast box contained only bread and some fruits. Sincethere are many hot foods were ready, I asked him if I take some of hot foods. But he said, "No. No. We open 6am. You just eat it here." and pointed to the breakfast box on the table and sit inside the counter box. I feel his attitude was rude even if the hot foods cannot be touched by some rules. Since this was the last event I encounterd in my short stay, my impression to this hotel is not good. But I think it is a good value-for maney hotel in good lcation.